Indonesia Conference Directory

Corresponding Author
Syihabudhin

Institutions
Universitas Negeri Malang

Abstract
The purpose of this study is to (1) determine the conditions of work environment, work engagement, and self efficacy at Hotel Pelangi Malang employees, (2) find out whether the work environment has a significant effect on work engagement at Hotel Pelangi Malang employees, and (3) find out whether self efficacy is able as the moderator variable that are significant on the influence of the work environment on work engagement at Hotel Pelangi Malang employees. The population in this study were all employees of Hotel Pelangi Malang with a fixed and contract status with a total of 64 employees. The sampling technique is proportional sampling and a sample of 55 respondents was obtained. The method of data collection is by survey, interview, and documentation. The results of this study are (1) the conditions of work environment, work engagement, and self efficacy at Hotel Pelangi Malang employees are included in the good/high category, (2) the work environment has a significant effect on work engagement at Hotel Pelangi Malang employees, and (3) self efficacy unable to be a significant moderator variable on the influence of the work environment to work engagement at Hotel Pelangi Malang employees.

Keywords
work environment, work engagement, self efficacy

Topic
Management, Organization, Leadership and IT

Link: https://ifory.id/abstract/gDGNzLdPVF3C

Corresponding Author
Renica Cristia Ningrum

Institutions
Universitas Negeri Malang

Abstract
Improving the quality of human resources is one of the crucial things that can affect the development of cooperatives in Indonesia. The quality of cooperative human resources is an important indication that can result in the quantity of cases of cooperatives in Indonesia. Increasing the quantity of cases of cooperatives in Indonesia is often caused by poor quality management. The low level of mastery of management science has resulted in the HR management of cooperatives often being constrained in running cooperatives. The low mastery of management knowledge has been anticipated through the procurement of training, but the procurement is still not effective because it is considered still not able to provide evenly and thoroughly insight and expertise. The creation of the COOPLite application is one of the breakthroughs to minimize that ineffectiveness. By collaborating with the HR integration system called IHRMS with Android technology, it is expected that the HR managerial HR management process can be carried out easily, comprehensively, effectively, and efficiently. Through this multi-functional application called "COOPLite", it is hoped that cooperative HR human resources can be more interested in studying cooperative managerial in more depth. The creation of the COOPLite application has several strengths, weaknesses, opportunities, and threats. However, its application can make a significant contribution to improving the system and transparency of cooperative information in Indonesia. The COOPLite application is one of the innovations that the government needs to consider as one of the efforts to revitalize the capacity of cooperatives as the economic pillar of the community.

Keywords
cooperative, human resource, IHRMS, technology

Topic
Management, Organization, Leadership and IT

Link: https://ifory.id/abstract/gRjDq7eXPvzU

Corresponding Author
Sopiah sopiah

Institutions
a) Faculty of Economics, Universitas Negeri Malang
Jl, Semarang No. 5 Malang, Indonesia 65145.
*sopiah.fe[at]um.ac.id
b) Sekolah Tinggi Keguruan dan Ilmu Pendidikan PGRI Pasuruan
Jl. Ki Hajar Dewantara No.27-29, Pasuruan, Indonesia 67118.

Abstract
The purpose of the study is to explain the effect of job stress on turnover intention directly or indirectly through job satisfaction. The study population was all employees of government commercial banks in East Java, Indonesia. With multi stage sampling technique, it was obtained a research sample of 600 people. The analysis technique uses descriptive analysis and path analysis. The findings of the study prove that job stress has a positive and significant effect directly or indirectly through job satisfaction.

Keywords
Job stress; Job satisfaction; Turnover intention

Topic
Management, Organization, Leadership and IT

Link: https://ifory.id/abstract/wb4nDjvmVFEZ

Corresponding Author
Lohana Juariyah

Institutions
Management Department . Faculty of Economics. Universitas Negeri Malang

Abstract
This study tries to determine the condition and effect of participative leadership style and teamwork on the performance of insurance agents.. The population of this study is insurance agents of PT Axa Financial Indonesia Malang, amounting to 148 agents. Meanwhile, sampling in this study taken by using simple random sampling method with 108 agents return the questioner. Data were analized by using multiple regression analysis. The results showed that condition insurance agent-s performnce and the participative leadership style were in very good condition, while teamwork condition was good. Moreover, participative leadership style and teamwork have significant positive effect on the performance of insurance agents. However, the competition between agent still exist and leaders are less listen to their teammates. Therefore, it would be better for the leader to direct the “competition” situation between agents to the positive way or positive competition and more listen carefully to their team members and respect their voice in order to increase their performance

Keywords
Partisipative leadership, teamwork, performance, insurance agents

Topic
Management, Organization, Leadership and IT

Link: https://ifory.id/abstract/rd9ZALMbUFwT

Corresponding Author
Elfia Nora

Institutions
Univesitas Negeri Malang

Abstract
The type of research being used is descriptive and quantitive research. The data is descriptive reseacrh and path analysis. The sample are taken from 53 respondents, using the simple random sampling method. These respondents are employees of UD.Barokah Trenggalek. The result of Path analysis test show that: There is a significant negative direct role ambiguity on employee job satisfaction; There is a significant positif direct role ambiguity on employee job stress; There is a significant negative direct employee job stress on employee job satisfaction. There is a negative and significant direct and indirect effect role ambiguity on job satisfaction through employee job stress. Based on the given result, the researchist argues, It is expected to maintain communication about good work between fellow employees and also with superiors to avoid misunderstanding in doing work at UD. Barokah Trenggalek.

Keywords
Role Ambiguity, Job Stress, Job Satisfaction

Topic
Management, Organization, Leadership and IT

Link: https://ifory.id/abstract/JkRNYfMVxv2b

Corresponding Author
Ita Prihatining Wilujeng

Institutions
Universitas Negeri Malang

Abstract
The aim of the study was to examine the direct and indirect effects of the lecturer commitment to academic achievement on student satisfaction through perceived teaching quality. The research sample used 180 lecturers and 600 students from 6 public and private universities in Indonesia, which was obtained by a multi stage sampling technique. The main findings of the study: 1) There is a positive and significant direct effect of the lecturer commitment to academic achievement on perceived teaching quality; 2) There is a positive and significant direct effect on lecturer commitment to student satisfaction 3) There is a positive and significant direct effect of perceived teaching quality on student satisfaction, 4) There is a positive and significant indirect influence of lecturer commitment to academic achievement on student satisfaction through perceived teaching quality.

Keywords
lecturer commitment to academic achievement, perceived teaching quality, student satisfaction

Topic
Management, Organization, Leadership and IT

Link: https://ifory.id/abstract/buEk34VcGPKW

Corresponding Author
Andi Fikri Zaidan

Institutions
Universitas Negeri Malang

Abstract
Human resources is one of the elements that determine the success of an institution of higher education. The greatest responsibilities are grasped to lecturers because they have a very important role as the spearhead of the overall implementation of the teaching process. Therefore institution must pay attention to job satisfaction of the lecturer. There are many factors that affect job satisfaction. There are workload and job stress. The purpose of this study to determine: (1) Description of workload, job stress, and job satisfaction of the lecturer of State University of Malang; (2) The influence of workload directly and indirectly on job satisfaction through job stress. In this research, the method used is quantitative research methodology. The sample used in this research amounted to 176 respondents. The sampling technique used is proportionate stratified random sampling and use validity and reliability test for data testing tecniques. The method of analysis of the data used is path analysis. Based on the analysis to the lecturers of State University of Malang found that: (1) Description of the lecturers of State University of Malang have have a fairly high of workload, job stress of lecturer in low category, and job satisfaction of lecturer in high category; (2) workload doesn-t have a significant effect on job stress of lecturer of State University of Malang; (3) there is a negative and significant influence of workload on job satisfaction of lecturer of State University of Malang; (4) There is a negative and significant influence of job stress on job satisfaction of lecturer of State University of Malang; (5) job stress doesn-t mediate between workload and job satisfaction of lecturer of State University of Malang. Based on the results of the study, the researcher suggests: (1) For institutions to be able to maintain job satisfaction of the lecturers to be able to work comfortably. So that can minimize the stress of most lectures; (2) For institution to fix the facilities that are damaged or broken. There may also be new facilities, such us a gym, a pantry, or a special room to relax. So they can get a better interaction among lecturers with a more comfortable atmosphere as well; (3) For lecturers who feel the stress high enough to be able to more enjoy the work, so they can further minimize the effects of work stress; (4) For further researchers who want to research the workload of lecturers, to find ways to be more able to reveal the true reality that happened. So that the results of research can be better describe the real condition of State University of Malang.

Keywords
Workload, Job Stress, Job Satisfaction

Topic
Management, Organization, Leadership and IT

Link: https://ifory.id/abstract/xZFYTyv7zPQb

Corresponding Author
ZULHAMRI ABDULLAH

Institutions
Universiti Putra Malaysia

Abstract
Communication is crucial in different contexts, particularly in an organization. This is because face-to-face and verbal communications are still the gold standards in communication abilities. This is due to communication issues may potentially develop in any circumstance or social relationship. It can be easy for individuals to misunderstand or misinterpret others, and these misunderstandings may lead to arguments or tension in personal, platonic, or professional relationships. In addition, people seek to influence their goals, relational status among others and their self-identity when they are engaged in verbal communication with others. Also, the shift in blue-collar to white-collar employment, increase in temporary and contingent employment, globalization, and the use of technology have put greater emphasis on employees- “interpersonal skills and the ability to collaborate” in teams. As the world leader in the cosmetics industry, L-Oreal Malaysia provides a dynamic and interactive working environment where L-Oreal Malaysia believes in fostering entrepreneurship within each individual and encouraging them in taking accountability of their respective jobs. As it has a people-driven working environment, communication plays a vital role as majority of the tasks requires communication across multiple parties and departments. The drawback is that it is prone to all communication problems, such as miscommunication, communication barrier and challenges in the respective competencies. Therefore, this study aims to identify these communication behaviors that are learned socially and taken place in L-Oreal Malaysia. This study is guided by Interpersonal Skill Model to examine the relationship between verbal communication behaviors and communication competence in workplace. The objectives of this study are to identify the relationship between verbal communication behaviors and communication competencies of these behaviors based on the Workplace Communication Behavior Inventory, with the following variables: Information Sharing, Relational Maintenance, Expressing Negative Emotion and Organizing. Communication competency was measured by Communication Competency Questionnaire with the following variables: Encoding and Decoding. Using simple random sampling method, this research took on a quantitative approach by collected 277 questionnaires distributed to the employees in L-Oreal Malaysia. Information Sharing factor was found to be the most commonly practiced verbal communication behaviors subscale. The findings contributed to the existing literature on Interpersonal Skill Model in Malaysia context. This study enabled the policy makers to make decisions especially in assigning task to each individual.

Keywords
Verbal communication behavior, Communication competent, cosmetic

Topic
Management, Organization, Leadership and IT

Link: https://ifory.id/abstract/fgKdFA7GW4re

Corresponding Author
Sopiah sopiah

Institutions
a) Department of Management, Faculty of Economics, Universitas Negeri Malang
b) Department of Management, Faculty of Economics, Universitas Negeri Malang
c) Sekolah Tinggi Keguruan dan Ilmu Pendidikan (STKIP) PGRI Pasuruan

Abstract
The existence of companies earning profits through extracting of natural resources from community-s/inhabitant-s environment generates the growing awareness about the concept of Corporate Social Responsibility (CSR). Aspects of CSR related to employee participation require support from human resource management (HRM). Although researches linking the role of HRM and CSR has experienced a significant increase, but there is still no comprehensive construct that examines these two concepts. This study aims at exploring the structure of CSR-HRM at PT Kutai Timber Indonesia (PT KTI), the role of HRM in the development and implementation of CSR, and the contribution of HRM in corporate sustainability through CSR at PT KTI. The research approach used a qualitative approach to the type of case study research. Data collection techniques used: in-depth interviews, observation, documentation. Data analysis in this study was carried out through three stages, namely data reduction, data presentation, and final conclusion. The validity test of data is used the method of source triangulation and technical triangulation. The research findings conclude that the understanding of CSR adopted by PT KTI was still focused on the external dimension, so the structure of PT KTI-s CSR-HRM was limited to administrative relations. HRM in the HRD Department of PT KTI does not have a strategic role related to the development of CSR, but has an administrative role related to employee licensing in implementing CSR. PT KTI-s HRD department contributes to corporate sustainability through HRM core tasks. The limitation of this study is its limitation to be generalized to other sites/objects. The sound generalization could be applied only to objects/sites that have similar or similar characteristics

Keywords
CSR; the role of HRM; corporate sustainability; PT KTI

Topic
Management, Organization, Leadership and IT

Link: https://ifory.id/abstract/Wuz38XUVwqBH

Corresponding Author
Syahana Nur-Ain Saharudin

Institutions
Faculty of Computer Science and Information Technology, University Putra Malaysia, Serdang, 43400 Seri Kembangan, Selangor, Malaysia

Abstract
For the past several decades, user involvement has been considered as the main factor to lead to user satisfaction, which plays a vital role in system success. The objective of this paper is to explore the challenges or risk expected when involving user in development phase, to define the characteristic of user when involved in development phase, and to define the quality of user participation in order to contribute to system success. We have conducted a case study of software development project and collected qualitative data using questionnaires and open-ended interviews. The result based on the case study and qualitative data showed that several challenges of involving user in the development process. The case study data analysis also revealed that user-s feedback significantly contributes to the system success. Knowledgeable users and valid feedback are essential elements of user involvement through the software development process. The project team also need to manage the challenge or risk properly and know how to handle them in order to avoid any complication during the development process.

Keywords
user involvement, software development, case study, healthcare

Topic
Management, Organization, Leadership and IT

Link: https://ifory.id/abstract/m743BcwPLbeJ

Corresponding Author
Lohana Juariyah

Institutions
Universitas Negeri Malang

Abstract
This paper presents the examination of workplace spirituality measurement proposed by Asmosh and Duchon in the context of Hospital Nurse in one of Islamic Hospital in Malang. The measurement or the instrument of workplace spirituality initially proposed to consists of three factors, namely Inner Life, Meaning Work, and Belonging to The Community. By using confirmatory factor analysis (CFA), data were analysed from 92 nurses whose taken by proportionated random sampling method. The results of the study show that the model proposed by Asmosh and Duchon is consistent that it is consists of three factors. It means that the model they proposed is really good enough and consistent to use. Moreover, this study also finds that from three factors mentioned, meaningful work has the highest loading factor. It shows that workplace spirituality definition is also consistent. These findings show that nurse has workplace spirituality and sees his/her job as something beyond materialistic thing and feel that his/her job is meaningful for them.

Keywords
Workplace Spirituality, Meaningful Work, Inner Life, Belonging to The Community

Topic
Management, Organization, Leadership and IT

Link: https://ifory.id/abstract/uRaqnr8L7Fht